Return Policy

Changed you mind? Need a different size? No worries! We'll gladly accept returns for store credit or exchanges only. We can only accept unworn items with original tags attached within 14 days from your original online purchase date.

After we receive your return, please allow 2-3 days for your return to be processed.
Once your return has been processed, a store credit will be issued to your account.

We do not accept returns on the following items:

***Sale Items, Swimwear, Intimates, Earrings, Vintage***

* ALL BLACK FRIDAY/CYBER MONDAY SALES ARE FINAL SALE! NO EXCEPTIONS

* ALL HOLIDAY APPAREL IS FINAL SALE! (July4th, St. Patty's, Valentines, Christmas, etc.)

* ALL ITEMS POSTED -ON SALE- ARE FINAL

Send your return with your return slip to:

Urbann Touch

Online Returns

234 Westwood Avenue,

Westwood, NJ 07675

Thank you

XO, Urbann Touch Team

**You will be responsible for paying for your own shipping costs when returning an order.**

Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.